Wireless speeds are typically between 250 Mbps and 500 Mbps. This plan supports wired connection speeds as high as 940 Mbps. What are normal speeds for the Gigabit Internet plan? Once the desktop app is installed, open/launch the app, then select the GO button to begin the test.From the Store, select Get to download the app For Mac users: Select View in Mac App Store to launch the Mac App Store.For Windows users: Select Get in Store app to download the app.Follow the App Store instructions to download the app:.For Mac users: On the Speedtest for Mac page, select the Download on the Mac App Store button to go the Mac App Store.For Windows users: On the Speedtest for Windows page, select Get it from Microsoft button to go to the Microsoft App Store.Select Speedtest for Windows or Speedtest for macOS to start the download.They have options for both Windows and Mac operating systems Start by downloading the Speedtest app to your computer from the speedtest website.Download and run the Ookla Speedtest app on your fastest/newest computer Important: For the most accurate results, it’s best to run this test on a desktop or laptop computer that is connected to your modem with an Ethernet cable. How to run a speed test for plans over 300 Mbps Use the speedtest above to determine your systems' actual performance. Remember, too, that some websites you visit may have slowness issues on their end, unrelated to your internet speed.

Generally, Ethernet connections are faster and more reliable than Wi-Fi connections so, if possible, use that method of connection and a device supporting the maximum performance of your Internet service plan for the best results. These are only a few of the many reasons why one's Internet connection often does not achieve the theoretical maximum speed. The TELUS Internet service plan to which you are subscribed.

The number of devices on your network and what they’re using the internet for, as internet speeds are shared among all devices on the network.

The processing abilities of your devices (PC/laptop, tablet, smartphones, etc.).

The type of connection between your device and the router (e.g., Ethernet, Wi-Fi) you are using.

The age and specifications of your devices, such as your phone, laptop, Smart TV, and any adapters and dongles you might be using.

Your maximum internet connection speed can be affected by several factors, including, but not limited to: Factors that impact your speed test results

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